Last Updated: 1 December 2025
Red Rocket Cards operates this website and store, including all related information, content, features, tools, products and services (the “Services”). Our goal is to provide customers with a safe and enjoyable shopping experience.
This Privacy Policy explains how Red Rocket Cards collects, uses, and shares your personal information when you:
- Visit our website
- Use our services
- Make a purchase
- Contact us
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply regarding the collection, use, and disclosure of your personal information.
By accessing or using our Services, you confirm that you have read and understood this Privacy Policy.
Personal Information We Collect
When we refer to “personal information”, we mean information that identifies you or could reasonably be linked to you.
Personal information does not include anonymous or de-identified information.
Depending on how you interact with our Services, we may collect:
Contact Information
- Name
- Billing address
- Shipping address
- Phone number
- Email address
Payment Information
- Payment card information
- Transaction confirmation details
- Billing details
Payments are processed securely through third-party payment providers. We do not store full payment card details on our website.
Account Information
- Username and password
- Account settings and preferences
Transaction Information
- Products viewed
- Items added to cart or wishlist
- Purchases and returns
- Order history
Communications
Information you send to us when contacting support or making enquiries.
Device Information
- IP address
- Browser type
- Device type
- Network information
Usage Information
Information about how you interact with the website, including page visits, navigation, and time spent on pages.
Sources of Personal Information
We may collect personal information from:
Information You Provide
When you:
- Create an account
- Place an order
- Contact customer support
- Subscribe to marketing communications
Automatic Collection
Information collected automatically through cookies, analytics tools, and similar website technologies when you browse the site.
Service Providers
Third-party companies that provide services on our behalf, such as payment processors, shipping providers, website hosting providers, and analytics services.
Business Partners
Partners who assist with advertising, analytics, or marketing.
How We Use Your Personal Information
We use personal information to:
Provide and Improve Our Services
- Process orders and payments
- Ship products
- Manage customer accounts
- Provide customer support
- Personalise your shopping experience
- Improve our website and services
Marketing and Advertising
We may send marketing communications or display relevant advertising based on your interaction with our website, where permitted by law.
You can unsubscribe from marketing emails at any time.
Security and Fraud Prevention
We use personal information to:
- Detect fraudulent activity
- Protect customer accounts
- Maintain website security
- Prevent misuse of our website and services
Customer Communication
We may contact you regarding:
- Orders
- Account updates
- Customer support requests
Legal Compliance
We may process personal information when required to comply with legal obligations or respond to lawful requests from authorities.
Sharing Your Personal Information
We may share personal information with trusted third parties where necessary to operate our business.
This may include:
Service Providers
Companies that help operate our business, such as:
- Payment processors
- Shipping providers
- Website hosting providers
- IT service providers
- Analytics platforms
- Customer support tools
Marketing Partners
We may work with marketing or advertising partners to promote our products and services, where lawful and appropriate.
Legal Requirements
We may disclose personal information if required to comply with legal obligations or protect our rights.
Business Transfers
If Red Rocket Cards is involved in a merger, acquisition, sale, or restructuring, personal information may be transferred as part of that transaction.
Website Platform and Payment Processing
Our website is operated using WordPress and WooCommerce.
When you place an order, your personal information may be processed through third-party services that help us run our business, such as:
- Payment gateways
- Website hosting providers
- Shipping and fulfilment providers
- Security and fraud prevention services
- Analytics and website performance tools
These providers only process personal information where necessary and in accordance with their own privacy policies and applicable data protection laws.
Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember your preferences
- Improve website performance
- Analyse traffic and user behaviour
- Support marketing and advertising efforts
You can control cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the legal age of majority.
If you believe a child has provided personal information to us, please contact us and we will remove the information where appropriate.
Data Security
We take reasonable steps to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We recommend avoiding sending sensitive information through unsecured channels.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain customer accounts
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Your Rights
Depending on your location, including the United Kingdom and European Economic Area, you may have rights regarding your personal data.
These may include:
Right to Access
Request access to the personal data we hold about you.
Right to Correction
Request correction of inaccurate personal information.
Right to Deletion
Request deletion of your personal data in certain circumstances.
Right to Data Portability
Request a copy of your data in a transferable format.
Right to Restrict Processing
Request limitation on how your personal data is processed.
Right to Object
Object to certain types of processing, including some marketing-related processing.
Right to Withdraw Consent
If processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us using the details below.
International Data Transfers
Your information may be transferred to and processed in countries outside the United Kingdom or European Economic Area where some of our service providers operate.
Where this happens, we will take appropriate steps to ensure your personal data is protected in accordance with applicable data protection laws.
Complaints
If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.
If you are located in the UK or EEA, you may also have the right to lodge a complaint with your local data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
- Legal requirements
- Business practices
- Technology
The updated policy will be published on this page with a revised Last Updated date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us: