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Terms and conditions

Terms of Service

Last updated: 17/04/2026

Terms of Service

Last Updated: March 2026

Overview

Welcome to Red Rocket Cards.

The terms “we”, “us”, and “our” refer to Red Rocket Cards. Red Rocket Cards operates this website and store, including all related information, content, features, tools, products, and services (the “Services”) in order to provide you with an online shopping experience.

Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when you use our Services.

By accessing, browsing, or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you must not use our Services.


1. Access and Accounts

By using our Services, you confirm that you are at least the age of majority in your country of residence.

To use certain parts of our Services, including placing orders, you may be required to provide information such as:

  • Name
  • Email address
  • Billing information
  • Payment details
  • Shipping address

You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account.

Accounts may not be transferred, sold, or assigned to another person.


2. Our Products

We make every effort to display our products accurately on our website.

However:

  • Colours and images may appear differently depending on your device
  • Product images are for illustrative purposes
  • Actual products may vary slightly from images shown

We reserve the right to:

  • Modify product descriptions at any time
  • Discontinue products without notice
  • Limit quantities available for purchase

3. Orders

When you place an order, you are making an offer to purchase.

Red Rocket Cards reserves the right to accept or decline any order at our discretion.

An order is not considered accepted until:

  • Payment has been processed, and
  • You receive an order confirmation.

If we cancel or modify an order, we will attempt to notify you using the contact details provided during checkout.

Returns and exchanges are governed by our Refund Policy.

Purchases must be for personal use only and not for resale unless agreed in writing.


4. Prices and Billing

All prices are subject to change without notice.

The price charged will be the price displayed at the time the order is placed.

Prices shown may not include:

  • Taxes
  • Shipping costs
  • Import duties
  • Customs fees

You agree to provide accurate payment information and ensure that payment methods used are authorised and valid.

You agree to pay all charges incurred including any applicable shipping and taxes.


5. Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs clearance
  • Weather or natural events
  • Circumstances outside our control

Once an order has been handed to the shipping carrier, risk of loss transfers to the customer.


6. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Images
  • Product descriptions
  • Graphics
  • Videos
  • Website design

is owned by Red Rocket Cards or licensed to us.

This content is protected by copyright, trademark, and intellectual property laws.

You may not:

  • Copy
  • Reproduce
  • Distribute
  • Republish
  • Modify
  • Exploit

any content from our Services without written permission.


7. Optional Third-Party Tools

Our website may provide access to tools or services provided by third parties.

These tools are provided “as is” and “as available”, without warranties or guarantees.

We are not responsible for:

  • Third-party tools
  • Third-party services
  • External functionality provided by other companies

Your use of such tools is entirely at your own risk.


8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

  • The content of third-party websites
  • Their privacy policies
  • Their services or products

If you choose to access third-party websites, you do so at your own risk.


9. Relationship with Shopify

Our store is powered by Shopify, which provides the ecommerce platform used to operate our store.

However, all purchases made through this website are between you and Red Rocket Cards.

Shopify is not responsible for:

  • Any products purchased
  • Shipping or fulfilment
  • Customer service
  • Any damages arising from purchases made on our store

By using this website, you agree to release Shopify from any claims related to purchases made through our store.


10. Privacy Policy

All personal information collected through our Services is handled according to our Privacy Policy.

Because our store is hosted on Shopify, certain data may also be processed by Shopify in order to operate and improve the service.


11. Feedback

If you submit feedback, reviews, suggestions, or other content to us, you grant Red Rocket Cards a worldwide, royalty-free, perpetual license to use, reproduce, modify, and publish such content.

You confirm that:

  • You own the rights to the content submitted
  • The content does not violate any laws or third-party rights

We reserve the right to remove or edit content that we consider inappropriate or unlawful.


12. Errors and Inaccuracies

Occasionally, information on our website may contain errors relating to:

  • Product descriptions
  • Pricing
  • Promotions
  • Shipping costs
  • Availability

We reserve the right to correct errors or cancel orders where incorrect information has been displayed.


13. Prohibited Uses

You may not use our Services for any unlawful or prohibited activity, including:

  • Violating laws or regulations
  • Infringing intellectual property rights
  • Harassment or abuse
  • Uploading malicious software
  • Spamming or phishing
  • Scraping or automated data collection

We reserve the right to terminate accounts that violate these Terms.


14. Termination

We may suspend or terminate access to our Services at any time without notice if you violate these Terms.

Any obligations or liabilities incurred prior to termination will remain in effect.


15. Disclaimer of Warranties

All Services and products provided through our website are offered “as is” and “as available.”

We do not guarantee that:

  • The website will be uninterrupted
  • The website will be error-free
  • The Services will meet your expectations

To the fullest extent permitted by law, we disclaim all warranties.


16. Limitation of Liability

To the maximum extent permitted by law, Red Rocket Cards shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Loss of profits
  • Loss of data
  • Consequential damages

arising from the use of our Services or products purchased through our website.


17. Indemnification

You agree to indemnify and hold harmless Red Rocket Cards, its partners, employees, and service providers from any claims, damages, or expenses arising from:

  • Your breach of these Terms
  • Your violation of any law
  • Your misuse of our Services

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain valid and enforceable.


19. Entire Agreement

These Terms constitute the entire agreement between you and Red Rocket Cards regarding your use of our Services.


20. Assignment

You may not transfer or assign your rights under these Terms without our written consent.

We may transfer or assign our rights at any time without notice.


21. Governing Law

These Terms of Service are governed by the laws of the United Kingdom.

Any disputes arising from these Terms will be subject to the jurisdiction of UK courts.


22. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any updates will be posted on this page. Continued use of the Services after changes are posted constitutes acceptance of those changes.


23. Contact Information

If you have any questions about these Terms of Service, please contact:

Email:
john@redrocketcards.co.uk